Terms and Conditions

Terms and Conditions

Terms and Conditions

1. YOUR AGREEMENT TO THESE TERMS

  • These Terms Set Out Your Agreement With Altitude Supplements In Relation To The Use Of The Website And The Placement Of Order For Products And Related Matters;
  • In Consideration Of Altitude Supplements And Shopify, Allowing You To Use The Website, And/Or Opening An Account For You, You Agree With Altitude Supplements To Be Bound By These Terms.

2. ACCESS AND USE OF THE WEBSITE

  • You Must Only Use The Website In Accordance With These Terms And Any Applicable Law. You Must Not (Or Attempt) To:
  • Interfere Or Disrupt The Website Or The Servers Or Networks That Host The Website Or Any Security-Related Or Other Features Of The Website;
  • Use Any Data Gathering And Extraction Tools On The Website; Or
  • Link To Any Part Of The Website In A Way That Damages Or Takes Advantage Of Altitude Supplements Reputation, Or Causes Altitude Supplement To Suffer Loss Including But Not Limited To Implying Or Suggesting That You Have Any Association And/Or Affiliation With Altitude Supplements Or Approval And Endorsement From Us, When There Is None, Or In A Way That Is Illegal Or Unfair.

3. INFORMATION ON THIS WEBSITE

  • You Acknowledge And Agree That There Are Intellectual Property Rights That Are Owned By Or Licensed To Altitude Supplementsand These Include Rights In Respect Of The Website Content;
  • Any Material On The Website, In Whatever Form (Including Electronic Form) Must Not Be Reproduced, Transmitted, Communicated, Distributed Or Adapted, Sold, Modified Or Used Except As Permitted In Accordance With Applicable Law Or With Us Or Suppliers Consent;
  • To The Extent There Is Material On The Website Provided By Third Party Merchants, Suppliers And Product Manufacturers, Altitude Supplements Is Not Liable To You In Respect Of Any Loss That You Might Suffer Or Incur As A Result Of Inaccuracies Or Errors Caused By Incorrect Information Supplied To Us Or By These Third Parties.

4. ORDERS AND AGREEMENT FORMATION

  • Before You May Place Orders And Access The Website For That Purpose, You Must Register An Account With AS To Register An Account, You Must:
  • Give Altitude Supplements Accurate And Current Personal Information Including Your Name, Address, Credit Card Or Other Related Payment Details, And A Valid Email Address;
  • Be At Least 18 Years Old, And Have The Capacity To Enter Into A Legally Binding Agreement With Altitude Supplements.
  • You Must Follow The Instructions On The Website As To How To Make An Order And For Making Changes To Your Order Before You Submit An Order.
  • In Respect Of Any Order, Is The Price And Charges Communicated To You Via The Order Confirmation. Unless Otherwise Stated, All Payments To Altitude Supplements Are To Be Made In Australian Dollars.
  • Payment For An Order Is Required To Be Made In Full At The Time Of The Order Being Accepted By Altitude Supplements, By One Of The Payment Methods Disclosed On The Website.
  • If You Are Not Entitled To Use The Payment Method Or Account Selected For The Order Or If The Payment Method Or Account Does Not Have Sufficient Funds Or Credit Facilities To Cover The Order, Then The Order May Not Be Processed.
  • Upon Placement Of An Order, Altitude Supplements Will Issue An Order Confirmation Which Will Be Sent To You By E-Mail. This Email Is Not An Acceptance Of The Order.
  • A Binding Agreement Between You And Altitude Supplements For The Purchase Of Products Is Formed When You Receive A Shipment Confirmation Communication From Altitude Supplements.
  • You Agree That Altitude Supplements Is Not Obliged To Supply The Products To You Until The Order Has Been Accepted And An Agreement Concluded.
  • Altitude Supplements May In Its Discretion Refuse To Accept An Order From You, Or Refuse To Process Your Order For Any Reason. These Reasons Include But Are Not Limited To:
    • Unavailability Of Products The Subject Of An Order;
    • Altitude Supplements Suspects That You Might Be Re-Selling The Products;
    • Altitude Supplements Suspects That The Order Is Not Genuine And That It Is Being Used For A Purpose Other Than For Use Of The Products Is The Subject Of The Order By You; Or
    • Where Altitude Supplements Considers That The Products Cannot Be Delivered To Your Nominated Delivery Address.

5. YOUR ACCOUNT AND THE ACCOUNTS OF OTHER PERSONS

  • You Are Solely Responsible For The Activity That Occurs On Your Account (Including Orders Placed Using Your Account), And You Must Keep Your Account Password Secure.
  • Altitude Supplements Is Not Liable Or Any Loss Suffered Or Incurred By You As A Result Of Any Unauthorised Activity On Your Account If You Fail To Keep Your Account Login Information Secure.
  • You Must Not Use Another Person's Account Without Altitude Supplement.

6. CANCELLATIONS AND AMENDMENTS TO ORDERS

  • Altitude Supplements Is Not Obliged To Accept Any Request By You For A Cancellation Or Amendment Of An Order;
  • If You Discover That You Have Made A Mistake With Your Order After You Have Submitted It To Altitude Supplements Via The Website, You May Request The Order Be Cancelled Or Amended. Altitude Supplements Does Not Guarantee That It Will Be Able To Cancel Or Amend The Order In Those Circumstances;
  • If You Have Made An Order And Altitude Supplements Is Unable To Process The Order Or AS Does Not Accept The Order, AS Will Notify You And The Order Will Be Cancelled;
  • Altitude Supplements Will Refund Any Payment Already Made By You To Your Original Payment Method Where An Order Is Cancelled As Contemplated By This Clause, And Before It Has Been Accepted By Altitude Supplements.

7. PRODUCT DELIVERY

  • Products Will Be Delivered To You At The Place Of Delivery Requested And Nominated By You In The Order. Altitude Supplements May Use Independent Contractors For The Purposes Of Delivery And Charge You A Delivery Fee As Specified At The Time Of You Placing An Order.
  • Where It Is Not Possible For Altitude Supplements To Deliver To Your Nominated Delivery Location, AS Will Inform You An Attempt To Make Alternative Delivery Arrangements.
  • AS Does Not Guarantee Any Firm Delivery Dates.
  • Where You Grant AS An Authority To Leave The Products At Premises.

8. PRODUCT RETURNS

  • You Agree That It Is Not A Defect In The Product Or A Breach Of A Warranty If In AS Reasonable Opinion, Following The Sale Of The Products To You, The Product Has:
    • Become Of Unacceptable Quality Due To Fair Wear And Tear;
    • Been Misused, For Not Used In Accordance With Manufacturers' Instructions, Or Been Used In An Abnormal Way; Or
    • Not Had Reasonable Care Taken By You In Respect Of The Product.

9. GST

  • The Price Payable By You In Respect Of Any Agreement Or The Terms Where Stated To Be Exclusive Of GST (Or Where Not Stated As Being GST Inclusive) Will Be Treated As GST Exclusive And AS May Recover From You, The GST Payable On Any Supply Connected With Any Agreement Or These Terms. This GST Is An Additional Obligation, The Amount Of GST Recoverable Is 10% Of The GST Exclusive Price To The Intent The Total Consideration Payable For Any Such Supplies Shall Be Inclusive Of GST And The GST Inclusive Price Or Amount Shall Be The Sum Of The GST Exclusive Price Or Amount Plus The GST Applicable To The Supply.
  • If The Rate Of GST So Imposed On Altitude Supplements Increases To An Amount Higher Than 10%, The GST Recoverable Shall Be Such Higher Percentage Of The GST Exclusive Price Or Amount From The Date Of The Increased Rate Coming Into Force. The GST May Be Recovered From You At The Same Time As Payment Is Due For Any Applicable Supply In Accordance With These Terms.

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